When talking about the politics of the social Web and particularly online networking, the first issue coming up is invariably the question of privacy and its counterpart, surveillance – big brother, corporations bent on world dominance, and so on. My gut reaction has always been “yeah, but there’s a lot more to it than that” and on this blog (and hopefully a book in a not so far future) I’ve been trying to sort out some of the political issues that do not pertain to surveillance. For me, social networking platforms are more relevant to politics as marketing rather than surveillance. Not that these tools cannot function quite formidably to spy on people, but it is my impression that contemporary governance relies on other principles more than the gathering of intelligence about individual citizens (although it does, too). But I’ve never been very pleased with most of the conceptualizations of “post-disciplinarian” mechanisms of power, even Deleuze’s Post-scriptum sur les sociétés de contrôle, although full of remarkable leads, does not provide a fleshed-out theoretical tool – and it does not fit well with recent developments in the Internet domain.

But then, a couple of days ago I finally started to read the lectures Foucault gave at the Collège de France between 1971 and 1984. In the 1977-1978 term the topic of that class was “Sécurité, Territoire, Population” (STP, Gallimard, 2004) and it holds, in my view, the key to a quite different perspective on how social networking platforms can be thought of as tools of governance involved in specific mechanisms of power.
STP can be seen as both an extension and reevaluation of Foucault’s earlier work on the transition from punishment to discipline as central form in the exercise of power, around the end of the 18th century. The establishing of “good practice” is central to the notion of discipline and disciplinary settings such as schools, prisons or hospitals serve most of all as means for instilling these “good practices” into their subjects. Jeremy Bentham’s Panopticon – a prison architecture that allows a single guard to observe a large population of inmates from a central control point – has in a sense become the metaphor for a technology of power that, in Foucault’s view, is part of a much more complex arrangement of how sovereignty can be performed. Many a blogpost has been dedicated to applying the concept on social networking online.

Curiously though, in STP, Foucault calls the Panopticon both modern and archaic, and he goes as far as dismissing it as the defining element of the modern mechanics of power; in fact, the whole course is organized around the introduction of a third logic of governance besides (and historically following) “punishment” and “discipline”, which he calls “security”. This third regime is no longer focusing on the individual as subject that has to be punished or disciplined but on a new entity, a statistical representation of all individuals, namely the population. The logic of security, in a sense, gives up on the idea of producing a perfect status quo by reforming individuals and begins to focus on the management on averages, acceptable margins, and homeostasis. With the development of the social sciences, society is perceived as a “natural” phenomenon in the sense that it has its own rules and mechanisms that cannot be so easily bent into shape by disciplinary reform of the individual. Contemporary mechanisms of power are, then, not so much based on the formatting of individuals according to good practices but rather on the management of the many subsystems (economy, technology, public health, etc.) that affect a population so that this population will refrain from starting a revolution. Foucault actually comes pretty close to what Ulrich Beck’s will call, eight years later, the Risk Society. The sovereign (Foucault speaks increasingly of “government”) assures its political survival no longer primarily through punishment and discipline but by managing risk by means of scientific arrangements of security. This not only means external risk, but also risk produced by imbalance in the corps social itself.

I would argue that this opens another way of thinking about social networking platforms in political terms. First, we would look at something like Facebook in terms of population not in terms of the individual. I would argue that governmental structures and commercial companies are only in rare cases interested in the doings of individuals – their business is with statistical representations of populations because this is the level contemporary mechanisms of power (governance as opinion management, market intelligence, cultural industries, etc.) preferably operate on. And second – and this really is a very nasty challenge indeed – we would probably have to give up on locating power in specific subsystems (say, information and communication systems) and trace the interplay between the many different layers that compose contemporary society.

Mashable.com has a piece on Google’s expanding media empire and there is one observation that is actually quite obvious but which I’ve never really thought about:

It becomes pretty clear how Google is going about launching new products or acquiring others: analyzing the most popular topics within its search engine.

People are searching a lot for second life? All right, let’s launch our own 3D virtual world then. Google Trends already exploits search statistics for really simple trend / market analysis but in a dynamic marketplace like the Web the vast amount of search queries Google registers can really be a much more formidable tool for taking society’s pulse. There is no doubt that Google uses this data internally for some heavy market research and I could imagine that the company might license these tools or data to third parties in the future. Nielsen would get some serious competition.

The point I find really interesting about this matter is that Google is mostly criticized for commercially biases search results, their monopoly on online search and the gathering of data that might be used to spy on citizens – I have yet to read something that reflects data collection on users’ search behavior not only as potentially dangerous to individual rights but as a unique tool for corporate strategy. Mining their all knowing logfile might give Google a competitive advantage that other companies simply cannot emulate. Spotting shifts in cultural trends early could give their business planning an asset that money (currently) cannot buy. It would be prudent to convert to Googlism while they still accept new members.

Two things currently stand out in my life: a) I’m working on an article on the relationship between mathematical network analysis and the humanities, and b) continental Europe is finally discovering Facebook. The fact that A is highly stimulating (some of the stuff I’m reading is just very decent scholarship, especially Mathématiques et Sciences humaines [mostly French, some English] is a source of wonder) and B quite annoying (no, I don’t miss kindergarten) is of little importance here; there is, however, a connection between the two things that I would like to explore a little bit here.

Part of the research that I’m looking into is what has been called “The New Science of Networks” (NSN), a field founded mostly by physicists and mathematicians that started to quantitatively analyze very big networks belonging to very different domains (networks of acquaintance, the Internet, food networks, brain connectivity, movie actor networks, disease spread, etc.). Sociologists have worked with mathematical analysis and network concepts from at least the 1930ies but because of the limits of available data, the networks studied rarely went beyond hundreds of nodes. NSN however studies networks with millions of nodes and tries to come up with representations of structure, dynamics and growth that are not just used to make sense of empirical data but also to build simulations and come up with models that are independent of specific domains of application.

Very large data sets have only become available in recent history: social network data used to be based on either observation or surveys and thus inherently limited. Since the arrival of digital networking, a lot more data has been produced because many forms of communication or interaction leave analyzable traces. From newsgroups to trackback networks on blogs, very simple crawler programs suffice to produce matrices that include millions of nodes and can be played around with indefinitely, from all kinds of angles. Social network sites like Facebook or MySpace are probably the best example for data pools just waiting to be analyzed by network scientists (and marketers, but that’s a different story). This brings me to a naive question: what is a social network?

The problem of creating data sets for quantitative analysis in the social sciences is always twofold: a) what do I formalize, i.e. what are the variables I want to measure? b) how do I produce my data? The question is that of building a representation. Do my categories represent the defining traits of the system I wish to study? Do my measuring instruments truly capture the categories I decided on? In short: what to measure and how to measure it, categories and machinery. The results of mathematical analysis (which is not necessarily statistical in nature) will only begin to make sense if formalization and data collection were done with sufficient care. So, again, what is a social network?

Facebook (pars pro toto for the whole category qua currently most annoying of the bunch) allows me to add “friends” to my “network”. By doing so, I am “digitally mapping out the relationships I already have”, as Mark Zuckerberg recently explained. So I am, indeed, creating a data model of my social network. Fifty million people are doing the same, so the result is a digital representation of the social connectivity of an important part of the Internet-connected world. From a social science research perspective, we could now ask whether Facebook’s social network (as database) is a good model of the social network (as social structure) it supposedly maps. This does, of course, depend on what somebody would want to study but if you ask yourself, whether Facebook is an accurate map of your social connections, you’ll probably say no. For the moment, the formalization and data collection that apply when people use a social networking site does not capture the whole gamut of our daily social interactions (work, institutions, groceries, etc.) and does not include many of the people that play important roles in our lives. This does not mean that Facebook would not be an interesting data set to explore quantitatively; but it means that there still is an important distinction between the formal model (data and algorithm, what? and how?) of “social network” produced by this type of information system and the reality of daily social experience.

So what’s my point? Facebook is not a research tool for the social sciences and nobody cares whether the digital maps of our social networks are accurate or not. Facebook’s data model was not created to represent a social system but to produce a social system. Unlike the descriptive models of science, computer models are performative in a very materialist sense. As Baudrillard argues, the question is no longer whether the map adequately represents the territory, but in which way the map is becoming the new territory. The data model in Facebook is a model in the sense that it orients rather than represents. The “machinery” is not there to measure but to produce a set of possibilities for action. The social network (as database) is set to change the way our social network (as social structure) works - to produce reality rather than map it. But much as we can criticize data models in research for not being adequate to the phenomena they try to describe, we can examine data models, algorithms and interfaces of information systems and decide whether they are adequate for the task at hand. In science, “adequate” can only be defined in connection to the research question. In design and engineering there needs to be a defined goal in order to make such a judgment. Does the system achieve what I set out to achieve? And what is the goal, really?

When looking at Facebook and what the people around me do with it, the question of what “the politics of systems” could mean becomes a little clearer: how does the system affect people’s social network (as social structure) by allowing them to build a social network (as database)? What’s the (implicit?) goal that informs the system’s design?

Social networking systems are in their infancy and both technology and uses will probably evolve rapidly. For the moment, at least, what Facebook seems to be doing is quite simply to sociodigitize as many forms of interaction as possible; to render the implicit explicit by formalizing it into data and algorithms. But beware merry people of The Book of Faces! For in a database “identity” and “consumer profile” are one and the same thing. And that might just be the design goal…

Most of the political potentialities of automated surveillance depend on two elements. The debate has generally concentrated on the first: data acquisition. But “digital wiretapping”, in whatever technical shape it may come, is only one part of the issue. Making sense of the data collected is the more complicated, albeit often neglected, half of the equation. Data mining technologies have certainly much advanced over the last couple of years but the commercial applications are not necessarily adapted to the demands that government agencies might have. This article makes the claim that scientist have developed a software that can “help detect terrorists before they strike”. It reads:

Computer and behavioral scientists at the University at Buffalo are developing automated systems that track faces, voices, bodies and other biometrics against scientifically tested behavioral indicators to provide a numerical score of the likelihood that an individual may be about to commit a terrorist act.

Although I’m quite skeptical about the actual performance of such software in the field (the real world is pretty messy after all) it shows the direction things are heading. The actual piece of software comes pretty close to what Virilio has described as “machine de vision” (vision machine) - a device that not only records reality (camera) but also interprets it (the man on the subway platform walking around nervously is not just a heap of pixels but a potential terrorist). Virilio talks about the “delegation of perception” and this is perhaps the most interesting aspect of the increasing technologizing of control: part of the process of decision-making (and therefore part of the responsibility) is transferred to algorithms and questions of professional ethics become matters of optimizing parameters and debugging.